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Have questions or feedback? We'd love to hear from you! Feel free to reach out using the contact form above or connect with us via email or phone. We are here to help and very happy to do so!


How long does it typically take to receive the edited photos after a photo shoot?

We know that most of the time, by the point a listing is ready for photos, it's been ready to go on the market for a couple days! Recognizing that, we offer 48 hour turn around, with complimentary 24 hour turn around if necessary. If you need even faster turn around, we can rush the processing for a fee.

How many photos do you typically deliver?

We do not have a set minimum number of photographs we deliver, but it is typically in excess of 32. It used to be we could guarantee you'd have enough to fill your RMLS listing, but those days are (thankfully) gone!

What happens if I need to reschedule my appointment?

Let's be honest, it takes a lot of work to get a home ready, and oftentimes it doesn't happen as planned. Knowing that, we understand that appointments may need to get rescheduled with short notice. Cancellations made at least 24 hours in advance will not result in any late fees. Same day cancellations will be invoiced for half the scheduled services.

Can I request specific shots or angles for the photography session?

Absolutely! We encourage our clients to share their vision and specific shot requests with us. Before the photo shoot, our team will consult with you to understand your preferences and priorities. We are committed to tailoring our photography services to meet your unique needs, ensuring that we capture the shots that matter most to you.

What equipment and technology do you use for aerial photography?

For our aerial photography services, we utilize state-of-the-art drone equipment equipped with high-resolution cameras. These drones are operated by experienced and licensed drone pilots who adhere to all safety regulations. Our technology allows us to capture stunning aerial images and videos, showcasing your property from breathtaking angles. We are committed to delivering the highest quality aerial content to make your listings stand out.

What happens if I don't want aerial video in my listing video, or weather or location prevents you from using the drone?

We totally understand that sometimes, the neighborhood doesn't add anything to the listing, and that rainy days are a regular occurrence. Regardless, if we are unable to, or don't want to have an aerial component to the video, we'll discount your video $50.